Unit 14 Leo Factories, Brigid Road, Diep River, Cape Town

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Compatibles are the generic form of the Original OEM. They have the same page yield and produce the same colour clarity as the Original – just without the Brand name eg. HP/Canon/Samsung etc. We do not remanufacture or refill empty ink or toners. Our products have brand new casings and parts.

Yes you may, please email your order to sales@justink.co.za and we will advise you when it is ready. We are situated in the Southern Suburbs, Cape Town.

We utilise The Courier Guy – Door to Door service. If your order reaches us by 12pm and you are in a Major Centre, your order will be delivered the next business day. If you are in an outlying area, your order will take 2-3 working days. If you have an urgent order and need your product the same day, please email sales@justink.co.za and we will assist you with your request as best we can.

Please email help@justink.co.za and we will advise what the procedure is to return your product.

Yes, we offer a 30 day money back guarantee provided the product is still sealed and in its original packaging. All products carry a one year warranty for defects.

Please have a look at our Technical Page and if you are still having a problem, please email us at help@justink.co.za and we will assist you further.

Table of Contents

Questions and Answers about Ink Cartridges

  1. What is an Ink Cartridge?
    1. A: An Ink Cartridge is a removable component in Inkjet Printers that contains ink used for creating text and images on paper.
  2. How does an Ink Cartridge work?
    • A: Ink Cartridges work by releasing tiny droplets of ink onto the paper in precise patterns as directed by the printer, resulting in the formation of text or images.
  3. Are there different types of Ink Cartridges?
    1. A: Yes, there are two main types: black Ink Cartridges for monochrome printing and color Ink Cartridges for producing a range of colors.
  4. What is the difference between OEM and compatible Ink Cartridges?
    1. A: OEM (Original Equipment Manufacturer) cartridges are made by the Printer Manufacturer, while compatible cartridges are third-party alternatives. They function similarly but may differ in quality and price.
  5. How long does an Ink Cartridge last?
    1. A: The lifespan of an Ink Cartridge varies depending on usage and type. Standard cartridges generally print a certain number of pages, while high-capacity cartridges can print more.
  6. What is the shelf life of an Ink Cartridge?
    1. A: Ink Cartridges typically have a shelf life of around 1 to 2 years if stored properly in a cool, dry place.
  7. How do I replace an Ink Cartridge?
    1. A: Usually, you open the printer cover, locate the empty cartridge, release its latch or clip, remove the old cartridge, and insert the new one following the printer’s instructions.
  8. Why does my printer have separate color cartridges?
    1. A: Printers with separate color cartridges allow for more precise color control. If one color runs out, you only need to replace that specific colour rather than the entire set of colours.
  9. Can I refill an Ink Cartridge myself?
    1. A: Yes, you can refill certain cartridges using kits, but it’s important to follow instructions carefully to avoid leaks or damage.
  10. What are the potential issues with using compatible cartridges?
    1. A: Compatible cartridges might not always meet the same quality standards as OEM cartridges if not bought through a reputable Retailer. This can potentially lead to issues like color inaccuracies, clogging, or reduced longevity.
  11. Why is my printed output streaky or faded?
    1. A: Streaky or faded output could be due to low ink levels, clogged Printheads, or misalignment. Check the printer’s maintenance options to address these issues.
  12. Can I recycle Ink Cartridges?
    1. A: Yes, many Manufacturers and Retailers offer recycling programs for Ink Cartridges to reduce environmental impact.
  13. Why does my printer sometimes say the Ink Cartridge is empty even if I think there’s still ink left?
    1. A: Some printers use a combination of ink level sensors and algorithms to estimate ink levels, which might not always be accurate.
  14. Are there any tips for prolonging the life of my Ink Cartridge?
    1. A: Print regularly to prevent ink from drying in the Printhead, turn off your printer properly to cap the Printhead, and store unused Ink Cartridges in a cool, dry place.
  15. Can using non-genuine Ink Cartridges void my printer’s warranty?
    1. A: It’s possible that using non-genuine Ink Cartridges could void the Warranty, so it’s best to check your Printer’s Warranty terms before using them.
  16. What is the difference between Compatible and Generic Ink Cartridges?
    1. A: Compatible Ink Cartridges and Generic Ink Cartridges are terms often used interchangeably, but they can have slightly different connotations.
  • Compatible Ink Cartridges:
    • These are third-party cartridges designed to work with specific printer models. They are built to match the specifications of the Original Manufacturer’s Cartridges, ensuring compatibility and often similar print quality. Compatible cartridges can be a cost-effective alternative to original cartridges, especially when purchased from reputable suppliers.
  • Generic Ink Cartridges:
    • These are also third-party cartridges, but they might not adhere as closely to the specifications of the Original Manufacturer. They could be designed to work with multiple printer models, potentially resulting in varying print quality. Generic Ink Cartridges are usually the more budget-friendly option but might come with greater variability in performance.
  • In summary
    • Compatible Ink Cartridges are generally a safer bet as they aim to provide similar performance and quality as Original Ink Cartridges. Generic Ink Cartridges, while more affordable, might have more variability in terms of compatibility and print results. It’s important to research and choose cartridges from reliable sources to ensure a positive experience.
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